Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused (not installed) and in the same condition that you received it. It must also be in the original packaging.

We do not accept returned products that are hazardous materials, or flammable liquids or gases.

Items that are returned damaged or used, or past/excluded from the return policy, will be returned/refused at your expense.

If you have questions about a return or issue you are having. Please reach out to us so we can attempt to solve the issue.

Additional non-returnable items:
Gift cards
Downloadable software products
Vehicle Computer Handheld Vehicle Programmers (Ex: SCT, Diablosport, etc) , PCM Calibration Devices (ex: Dashbridge CX), Calibration Vouchers (Ex: Roush Calibration Numbers/Cards)
Custom Made to Order Items, including "Limited Run Pre/Re-Order", "Last Call Preorders" and Discontinued items.
(Note: The Dashbridge CX devices are available to Rental and would receive a full refund of the deposit once returned. This would apply to any such device if it is a "Rental/Loaner" based on the stated amount of the deposit to secure it.)

Our Return Policy also excludes any and all Addictive Desert Designs products listed on our web-store. This is because Bumpers are a custom item.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@spvparts.com.

Sale/Clearance/Discontinued/Open box items
Only regular priced items may be refunded, unfortunately sale items, or open box items, cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@spvparts.com and send your item to: Specialty Performance Vehicles LLC, 704 South State Road 135, STE D #379, Greenwood IN 46143, United States.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Warranty
All Products are sold AS/IS and any Warranties are expressly provided by the manufacturer of that specific product if available. If beyond the 30 day mark, please contact that manufacturer directly for information on warranty or replacement service. 

Shipping
To return your product, you should mail your product to: Specialty Performance Vehicles LLC, 704 South State Road 135, STE D #379, Greenwood IN 46143, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.